Elevate with Expertise
We specialize in helping small to medium-sized businesses manage the software products used within their organization. Our approach will help you identify any current needs, implement and train with your team and then establish a partnership to manage your systems moving forward – avoiding the costs of hiring full-time software administrators.
Support Think has been supporting us for over a year now, and having them by our side has enabled us to grow a lot! They originally taught us how to use ZenDesk and advised us on which plans to use, but this lead to further configuration by Support Think of our set up once we grew and the work included hugely effective integration of multiple brands. They trained new team members one and one, provided one-off tutorial videos, and regularly peeked inside our account to help spot and solve numerous issues. The approach is organized and always includes a plan of action which we agree upon and then execute on it.